Privacy Policy

🔐 Privacy Policy

Last Updated: October 6, 2025

At Novokart.shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or purchase from Novokart.shop, we may collect the following types of information:

📌 Personal Information:

  • Full Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number

  • Payment Details (processed securely via third-party gateways)

  • Any other information you provide during checkout or contact forms

📌 Automatically Collected Data:

  • IP Address

  • Browser Type

  • Device Information

  • Pages visited and time spent on the site (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Improve website performance and user experience

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraudulent activities and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal data to third parties.

However, we may share your data with trusted third parties to:

  • Process payments (e.g., Razorpay, Paytm, Shopify Payments)

  • Fulfill shipping and logistics (e.g., courier services)

  • Manage marketing tools (e.g., email providers, analytics platforms)

All such third parties are contractually obligated to handle your data securely and only for the intended purpose.

4. Cookies

Our site uses cookies to:

  • Store user preferences

  • Understand browsing behavior

  • Enhance shopping experience

You can choose to disable cookies in your browser settings, but this may affect some functionalities of the site.

5. Your Rights

As a customer, you have the right to:

  • Access, correct, or delete your personal data

  • Opt-out of marketing communications at any time

  • Request information about how your data is being used

To make a request, email us at: novokart.shop@outlook.com

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no online system is 100% secure, so we encourage you to use strong passwords and protect your account details.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with the updated date.

Last Updated: October 6, 2025

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: novokart.shop@outlook.com
📞 Phone/WhatsApp: +91 81416 83190
📍 Address:
73, Sarita Vihar Society,
Beside Mansarovar, Sarthana Jakatnaka,
Surat – 395006, Gujarat, India