Terms Of Services

📃 Terms of Service

Last Updated: October 6, 2025

Welcome to Novokart.shop. These Terms of Service govern your use of our website, services, and purchases. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use the site.

1. General Information

This website is operated by Novokart.shop, managed by Gorasiya Ankesh Mansukhbhai, based in Surat, Gujarat, India. Throughout the site, the terms “we”, “us” and “our” refer to Novokart.shop.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract.

3. Products & Services

We make every effort to display accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content are 100% accurate, complete, or current.

We reserve the right to limit quantities, discontinue products, or update prices at any time without prior notice.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR).

  • We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) (where available).

  • We reserve the right to cancel any order in case of pricing errors or fraudulent activity.

5. Order Acceptance & Cancellation

Your order is an offer to purchase. We reserve the right to accept or decline your order at any time after you place it.

We may cancel orders for reasons including:

  • Product unavailability

  • Pricing errors

  • Incomplete or incorrect address

  • Suspected fraud or misuse

6. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on order processing times, delivery timelines, and tracking.

7. Returns & Refunds

Please review our Refund Policy to understand how we handle returns, replacements, and refunds.

8. User Accounts

When you create an account on our site, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

We reserve the right to terminate accounts that violate our policies.

9. Prohibited Uses

You agree not to use the site for any unlawful purpose or to:

  • Violate any local, national, or international laws

  • Infringe on our or others’ intellectual property rights

  • Harass, abuse, or harm others

  • Upload viruses or malicious code

  • Interfere with the security or integrity of the site

10. Intellectual Property

All content on this site — including text, images, logos, product names, and graphics — is the property of Novokart.shop and protected by applicable intellectual property laws. You may not reproduce, copy, or exploit any part without written permission.

11. Limitation of Liability

We are not liable for any:

  • Direct, indirect, incidental, or consequential damages

  • Losses due to product misuse or delivery delays

  • Third-party service errors (such as payment or logistics providers)

Your use of the website is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Novokart.shop and its management from any claims, liabilities, damages, or expenses arising from your use of the site or violation of these Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat courts.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website after changes constitutes your acceptance.

15. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 novokart.shop@outlook.com
📞 +91 81416 83190
📍 73, Sarita Vihar Society, Beside Mansarovar, Sarthana Jakatnaka, Surat – 395006, Gujarat, India